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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vickie Mays

Vickie Mays

January 31, 2025

5  out of  5
rating by Vickie Mays
"Brandi is a blessing, she is always there when we need her and always open to lend a helping hand! Thanks Brandi!!!"
We responded:
"Thank you, Vickie! We're so happy to hear that Brandi has been such a great help to you. Her dedication to assisting our customers is truly appreciated. If you ever need anything else, we're here for you! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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James May

January 27, 2025

5  out of  5
rating by James May
"Very helpful and responsive...thank you very much! Brandi is awesome!"
We responded:
"Thank you, James, for taking the time to leave us a review! We appreciate your recognition of our team's helpfulness and responsiveness. Our office is there for you whenever you need us! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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R & H Scott

January 24, 2025

5  out of  5
rating by R & H Scott
"Jenna was professional, responsive, helpful and pleasant. I am extremely appreciative of the help she provided when I reached out to her."
We responded:
"R & H, we love seeing reviews like this! Thank you for putting the time aside to let us know how Kayla is doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Sherry French

January 24, 2025

5  out of  5
rating by Sherry French
"Been a customer for 25 years love the service I get Bandi thanks great care with us customer service is above great.Thanks again for all you do for us."
We responded:
"Thank you so much, Sherry, for your loyalty over the past 25 years! I'm delighted to know that Bandi and the team have provided you with exceptional service. We truly appreciate your kind words and are here for any of your insurance needs. Feel free to reach out anytime!"
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robert smith

January 23, 2025

5  out of  5
rating by robert smith
"Brandi is great!!"
We responded:
"Thank you, Robert, for your feedback! I'm glad to know that Brandi's efforts have made such a positive impact. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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Byron Churchwell

January 17, 2025

5  out of  5
rating by Byron Churchwell
"Michale Nickas State Farm has been servicing my insurance needs for probably over a decade. Brandi is the best. She manages to navigate through all my policy changes and keep me protected."
We responded:
"Thank you, Byron, for your continued support over the years! I'm delighted to know that Brandi has been able to assist you with your policy changes and keep you well-protected. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
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Jeff ree

January 17, 2025

5  out of  5
rating by Jeff ree
"Jenna Orrell took care of me right away and found the best affordable coverage for my new car purchase."
We responded:
"Thank you, Jeff, for sharing your experience! I'm glad Jenna was able to assist you promptly and find the best coverage. We're here to help with any future insurance needs or questions you might have. Enjoy your new ride!"
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Gray Lanier

January 14, 2025

5  out of  5
rating by Gray Lanier
"Brandi B did a great job addressing my request. Responses were timely and delivered in a professional manner"
We responded:
"Thank you, Gray, for your wonderful feedback! I'm happy to know that Brandi was able to address your request promptly and professionally. Our team is dedicated to providing top-notch service, and it's great to see that reflected in your experience. If you have any more questions or need further assistance, feel free to reach out anytime."
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Lindsey Sarkese

January 14, 2025

5  out of  5
rating by Lindsey Sarkese
"Brandi was super helpful and thorough with answering all of my questions I had! Will definitely be trying to have her assist on any future issues"
We responded:
"Thank you, Lindsey, for your wonderful review! I'm delighted to hear that Brandi was able to assist you thoroughly with all your questions. We look forward to helping you with any further insurance needs. Don't hesitate to reach out to us anytime!"
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James Wire

January 14, 2025

5  out of  5
rating by James Wire
"Brandi is awesome with a capital "A"!!! I have nothing but exceptional comments for the agents at Nickas. Prompt, efficient, thorough, polite......"
We responded:
"James, thank you and Happy Holidays !"
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Doreen Pardue

January 9, 2025

5  out of  5
rating by Doreen Pardue
"Jenna Orrell answers all my questions and quickly responded to all that I needed to find the best quote on my home owners insurance. I higly recommend State Farm and Jenna if you’re looking for the best policy with excellent customer service!"
We responded:
"Thank you, Doreen, for your wonderful feedback! I'm so happy to hear that Jenna was able to assist you with all your questions and provide a quick response to find the best quote for your insurance. Your recommendation means a lot to us, and we're grateful to have Jenna as part of our team. If you need any further assistance, feel free to reach out anytime!"
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Andrew Watson

January 9, 2025

5  out of  5
rating by Andrew Watson
"Great assistance from Brandi Boatright who is helping me get coverage on my new house."
We responded:
"Thank you, Andrew, for your wonderful feedback! I'm glad to hear that Brandi provided great assistance in getting coverage that met your needs. We're here to help with any other questions you might have. Feel free to reach out anytime!"
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Eric Yen

January 8, 2025

5  out of  5
rating by Eric Yen
"Michael Nickas State Farm Agency has been servicing my whole family's policies for over a decade. All the staff there are very nice, Brandi has always been the best!! She has been "SHOW ME THE MONEY" (save me money) on my policies. Highly recommended..."
We responded:
"Thank you, Eric, for your wonderful feedback! We're happy to have been serving your family's insurance needs for over a decade. It's fantastic to know that Brandi has been able to help you save on your policies. We appreciate your recommendation and look forward to continuing to provide excellent service. If you ever have any questions or need further assistance, feel free to reach out to our office."
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Brooklyn Book

January 8, 2025

5  out of  5
rating by Brooklyn Book
"I have worked with Brandi for over 15 years and have never had a complaint! They are not just my agent but they have become family … if I could give 10 stars ✨ I would ! Hands down the BEST ."
We responded:
"Thank you so much for sharing your experience! It means a lot to hear that our team has made you feel supported and cared for every step of the way. We always strive to create a connection that feels more like family, and it’s great to know that’s come across. Your support means everything to us, and we’re here whenever you need us!"
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Rob L

January 7, 2025

5  out of  5
rating by Rob L
"Thanks to State Farm Insurance representative, Jenna Orrell, my new truck policy transition was a seamless smooth and easy process without any worries. She got my quote, bottom line details, everything...up and running quickly without a hitch! Jenna and all the staff continually amaze me. I've stayed with State Farm for 27 years because they are a solid insurance company with great people!"
We responded:
"Rob, I'm so happy to hear about your seamless experience with Jenna during your truck policy transition! It's wonderful to know that she and our team continue to impress you. Your loyalty over the past 27 years means a lot to us. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Derek Vanderhoff

January 3, 2025

5  out of  5
rating by Derek Vanderhoff
"Called and needed to get coverage on a new vehicle and Ms Brenda and Jenna were amazing and took care of my needs very quickly. Great call and experience. Thank you"
We responded:
"We love seeing reviews like this, Derek! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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John Gentner

January 3, 2025

5  out of  5
rating by John Gentner
"Brandi was amazing, so helpful. First class organization, so easy to work with."
We responded:
"Thank you, John, for your kind words! I'm glad you found working with our team to be easy and enjoyable. If you ever need assistance or have questions in the future, feel free to reach out. We're here to help!"
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Jasmine Morales

January 2, 2025

5  out of  5
rating by Jasmine Morales
"Dealing with insurance issues is rarely fun and can be stressful and cumbersome, unless you have a rock star rep who makes everything so much easier. That was my experience with Matt Ivantsov. Michael Nickas's State Farm Agency is top notch; just ask for Matt. :)"
We responded:
"Thank you, Jasmine, for sharing your experience! I'm happy to hear that Matt was able to make the process easier for you. Our team is dedicated to providing top-notch service, and it's wonderful to know Matt delivered. If you have any more questions or need assistance in the future, we're here to help!"
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suttondann

December 19, 2024

5  out of  5
rating by suttondann
"Brandi boatright is the best..."
We responded:
"Thank you, Suttondann, for your wonderful feedback! We're so happy to hear that Brandi made such a positive impression. Her dedication to providing excellent service is truly appreciated. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
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Karli Collison

December 18, 2024

5  out of  5
rating by Karli Collison
"Michael Kerr was a pleasure to work with. I had a ton of questions regarding the coverages and he answered each one in depth to make sure I understood all the coverages. He was very patient, kind and professional. I would highly recommend using Michael Kerr for any insurance needs."
We responded:
"Thank you, Karli, for your wonderful feedback! I'm glad to hear that Michael Kerr was able to assist you with your questions and provide detailed explanations. His patience and professionalism are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Mark McCollum

December 17, 2024

5  out of  5
rating by Mark McCollum
"Thank you very much Jenna!! Mark McCollum"
We responded:
"I'm glad to hear that Jenna was able to assist you, Mark! Your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Pat Murphy

December 16, 2024

5  out of  5
rating by Pat Murphy
"Michael's office is always so helpful. I have worked with Brandi on various coverages for years and she always provides the best solutions and customer service. Thank you for your help."
We responded:
"Thank you, Pat, for your wonderful feedback! I'm happy to hear that our office has been helpful to you over the years. Brandi is truly dedicated to providing excellent service and finding the best solutions for our customers. We're grateful to have her on our team. If you ever need further assistance or have any questions, please feel free to reach out."
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Doug Campbell

December 16, 2024

5  out of  5
rating by Doug Campbell
"State Farm’s been my insurance agent since the 1980s and they’ve always done the best job providing for my insurance"
We responded:
"Thank you, Doug, for your long-standing business with us since the 1980s! I'm happy to know we've consistently met your insurance needs. If you ever have questions or need assistance, our office is here to help."
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colleen lowman

December 13, 2024

5  out of  5
rating by colleen lowman
"Brandi is always extremely helpful with our insurance needs. She is someone you can trust to do the best for you."
We responded:
"Thank you, Colleen, for your kind words! I'm happy to know that you feel confident in our ability to handle your insurance needs. Trust is important, and I'm grateful for the opportunity to assist you. If you have any questions or need further assistance, please don't hesitate to reach out."
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Parimal Patel

December 9, 2024

5  out of  5
rating by Parimal Patel
"Brandi is Amazing. Talk to her and job is done. Keep up awesome services.Thank very very much"
We responded:
"Parimal, thank you so much for your wonderful review! I'm really happy to hear that Brandi was able to assist you so efficiently. We truly appreciate your kind words and your support. We'll continue to strive for excellence in our services. If you need anything else, feel free to reach out anytime!"