State Farm® Insurance Agent Michael Nickas

"Brandi Boatright was amazing! She answered all of my questions and helped me figure out any paperwork I would need."

"Jenna was very cordial. She quickly accomplished my requests in a professional and efficient manner."

"Thank you to Dani today and last week many thanks to Matt for assisting me with my auto coverage. Both agents were patient, extremely kind and always willing to the take time to answer all my questions. I feel State Farm gives me the value I want and great friendly service I deserve as a long time customer. This is the best agency I’ve ever used!"

"Justin was amazing. Extremely patient, knowledgeable, and understanding. He not only answered all my silly questions but made sure we have everything we need for our policies. He's a very valuable asset to your company."

"The team here is great. Brandi is very quick to respond and is very helpful!"

"Justin was helpful, professional and patient as we navigated an unusual situation. I am glad he was there to help me."

"Jenna was friendly, professional, and efficient."

"It is always a pleasure working with Michael Nickas Agency. The office is always staffed with knowledgeable and courteous employees. I always feel as if I am their top priority! Thank you!!!!"

"Ms. Erin Husa assisted in resolving an issue with our home insurance. As always, she was pleasant, professional and responsive to our questions and requests. She is an an outstanding employee."

"Good morning 🌄 I noticed there was post suppose to also been sent previously for Jenna. She also is very professional and handled my situation gracefully. She reassured me not worry. She explained the process and told me my deadline. Not only that she said she would call me back . Usually agents say that and never return the call. She handle my matter I'm a timely fashion. She even returned my call..thanks again for all you do."

"Jenna was great! So great that we are considering moving our vehicle insurance and home owners insurance."

"Jenna at the Jacksonville location for Michael nickas office has been a great help to me and went above and beyond to get me what I needed. Thanks Jenna you are awesome"

"I would like to add that everyone has been great! My daughter was recently involved in another car accident that totaled her car and Jenna was wonderful with assisting us in getting new insurance for her replacement vehicle. Another person from their office made sure State Farm was handling all of our needs as well! Still recommend this agency with 5 Stars! Thank you! By far the BEST insurance office I have dealt with! Michael Kerr was very informative, great communication, personable, helpful and caring when quoting for my auto insurance renewal! I have already referred my parents to him even though he is not local to us! Thank you, Michael!!"

"Update - 8/8/25 — still a 5 star review! Responsive, helpful, and informative. Brandi remains the best! We've used Michael Nickas for our auto, home, and life insurance for years. Brandi is the best - she is always quick to respond and so helpful!"

"Jenna displayed a very polite and helpful demeanor. Shewas quick to assist my request for a reimbursement. She answered all my emails within minutes and offered to send me a form when docusign was not cooperating."

"Jenna was very fast to answer all questions and helping you find solutions. Very friendly and efficient"

"Dani was super informative and so very helpful! She made the process stress free and her customer service skills are top notch! I look forward to working with her again!!! Thank you Dani for all your help!!!"

"I have had the pleasure of doing business with Brandi at State Farm for over a decade. I still remember when she was just starting out...always professional, approachable, and dependable. Her positive attitude and dedication to excellent service made every interaction seamless and enjoyable. Recently, I made the mistake of switching to another insurance provider. The experience felt impersonal, dominated by automated systems and representatives from unfamiliar locations. It lacked the personal connection and trust I value. That experience reaffirmed the importance of working with a team that prioritizes customer relationships. Brandi, along with Michael, consistently provides a high level of professionalism and personalized service. I would confidently recommend them to anyone seeking an exceptional insurance experience."

"I had a great experience working with Matt at State Farm! He was knowledgeable, patient, and really took the time to find me a great rate on my auto insurance. He made the whole process easy and stress-free. Highly recommend reaching out to Matt if you're looking for reliable help with your insurance needs!"

"Brandi has always been pleasant and helpful even when I can’t understand or locate everything I need. She is very patient and helpful even."

"Great service from Brandi on a short order and everything was done perfect.good job."

"Dani has been the best partner to work with! She helped me with my closing and continues to support any questions I have on the day to day. Highly recommend !!"

"Brandi was extremely helpful and did everything for me in order to get my insurance if car and home bundled."

"all good!"

"Erin was super helpful and so nice. Definitely great at what she does. Thank you Erin!"