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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Green

July 17, 2026

5  out of  5
rating by David Green
"DAVID AND ANITA GREEN HAVE BEEN REAL HAPPY WITH BRANDI BOATWRIGHT. THERE IS NO ONE ELSE OTHER THAN MICHAEL WOULD WE DO BISINESS WITH AT STATE FARM"
We responded:
"David, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Michael Nickas and Team "
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Kamal Baksh

July 15, 2026

5  out of  5
rating by Kamal Baksh
"Michael is great at what he does with State Farm.
Kept the communication simple and there was no sales pitch on his side, just the facts. That’s what made me move over to State Farm from Progressive."
We responded:
"Kamal, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Joe Ambrose

July 13, 2026

5  out of  5
rating by Joe Ambrose
"Dominic Masherelli was awesome to work with and helped navigate my new auto policy with the highest degree of professionalism."
We responded:
"Thank you for the 5-star review, Joe! Here on State Farm Agent Michael Nickas’s Team, we are proud to serve our community and appreciate your recognition. "
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Therman Martin

July 9, 2026

5  out of  5
rating by Therman Martin
"Matt was very Courteous and processed my needs in a timely manner. Thank you Matt."
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Patrick Corbett

July 4, 2026

5  out of  5
rating by Patrick Corbett
"I had a great experience working with Allison to get renters insurance for my apartment in Jacksonville. She was friendly, knowledgeable, answered all my questions, and made the entire process quick and easy. I would definitely recommend her to anyone else looking for insurance assistance!"
We responded:
"Thank you so much for the 5-star rating, Patrick! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Carly Powers

July 2, 2026

5  out of  5
rating by Carly Powers
"Jenna is awesome! Cant go wrong with her as your insurance agent for all policies."
We responded:
"Thank you for your kind review of State Farm Agent Michael Nickas’s Team. We appreciate it!"
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Angela Harrell

June 26, 2026

5  out of  5
rating by Angela Harrell
"Justin Always Get The job Done"
We responded:
"Thank you for taking the time to leave such a great review, Angela. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Anastasiia Chernova

June 23, 2026

5  out of  5
rating by Anastasiia Chernova
"Insurance agent Brandi Boatright was very precise in providing information and also helped me purchase the right insurance. Thank you."
We responded:
"Anastasiia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michael Nickas’s Team—we are always here to help!"
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Thomas Wiley

June 22, 2026

5  out of  5
rating by Thomas Wiley
"As a customer for more than a decade and a half with 5 vehicles - I can always count on quality customer service, transparent answers to coverage questions, diverse money saving discount guidance and advise. Highly recommend my agent and his staff."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Michael Nickas’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jacksonville ."
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Kamekia Brooks

June 18, 2026

5  out of  5
rating by Kamekia Brooks
"I had the pleasure of speaking with Justin Zimmerman today, he was absolutely wonderful very knowledgeable and patient with me. I appreciate the time you spent explaining everything to me thank you. Enjoy the rest of your week and may you have a great weekend too.😊 Excellent customer service."
We responded:
"Thank you for your kind review of State Farm Agent Michael Nickas’s Team. We appreciate it!"
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Jeff Salituri

June 17, 2026

5  out of  5
rating by Jeff Salituri
"Both Brandi Boatright, Office Manager, and Michael Nickas, Agent, were extremely professional and helpful in getting both my auto and homeowners insurance quoted and set up without a hitch. I look forward to a long relationship with State Farm and this agency’s excellent team."
We responded:
"Jeff, Sincere appreciation for your kind review! I appreciate your trust and look forward to helping anyway I can - Michael"
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Jesenia Sepulveda

June 17, 2026

5  out of  5
rating by Jesenia Sepulveda
"Thank you so much Justin Zimmerman for the experience and helping me."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Judy McIntyre

June 15, 2026

5  out of  5
rating by Judy McIntyre
"I have had Michael Nickas as my agent for many years! He and his staff are the absolute best! Allison Van Dyke helped us today with a quick vehicle add so we would always be covered. All the staff are so quick to add or make changes to any policies you may need or want. They give advice and answer all questions with kindness and professionalism. Give them a try! You’ll love them! They always look out for you! 🥰"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Michael Nickas’s Team here in Jacksonville . "
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Spencer Mack

June 11, 2026

5  out of  5
rating by Spencer Mack
"Always first class knowledgeable assistance!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Nickas’s Team. "
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Leon Jackson

June 11, 2026

5  out of  5
rating by Leon Jackson
"Great customer service,this team headed by Michael Nickas and Brandi Boatwright is firing on all cylinders. They are always willing to make sure you are completely satisfied.They go above and beyond to assure professional service."
We responded:
"That’s awesome ! Thank you and If you should ever need anything …. Let me know! "
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Doreen Pardue

June 3, 2026

5  out of  5
rating by Doreen Pardue
"I had a fantastic experience working with Jenna Orrell at State Farm. From the very first contact, her response time was incredibly fast. Not only was she professional, but her friendly and warm demeanor made the entire process completely stress-free. To top it all off, she provided an excellent, highly competitive quote that fit my needs perfectly. If you are looking for an insurance agent who genuinely cares and gets things done efficiently, I cannot recommend Jenna enough!"
We responded:
"Thank you for taking the time to leave such a great review, Doreen. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Deborah Davis

June 3, 2026

5  out of  5
rating by Deborah Davis
"Dominic was very helpful he answered all my questions . He also found me a reasonable quote. Thank you Dominic. Keep up the great job. I will be referring family and friends to State Farmer. And I'll be sure to tell them, to ask for Dominic"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael Nickas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Rigoberto Leon

June 1, 2026

5  out of  5
rating by Rigoberto Leon
"My experience with Dominic Masherelli was great, he answer all my questions and got me a great price for my cars insurance.
Thanks"
We responded:
"Thank you so much for the 5-stars, Rigoberto! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michael Nickas’s Team anytime."
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Cheryl Miller

June 1, 2026

5  out of  5
rating by Cheryl Miller
"Justin was an absolute doll helping me through a difficult day. The customer service at Michael Nickas State Farm in Jacksonville is superb. Justin's tone was quiet and helpful. Totally recommend. 🌸💛"
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Ken Bozler

May 28, 2026

5  out of  5
rating by Ken Bozler
"The agent, Dominick Masherelli, was very professional. He called me when I asked and did not push. He intriduced me to other products that would add value to us. I would do buinsess with him again!"
We responded:
"Thank you for your kind review of State Farm Agent Michael Nickas’s Team. We appreciate it!"
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Brooke Nobles

May 28, 2026

5  out of  5
rating by Brooke Nobles
"Justin was a great help! He was personable, and legitimately listened to my concerns. He made the whole process super smooth, and worked with me to make sure I was completely satisfied with the end result."
We responded:
"Wow, thank you for the 5-star review, Brooke! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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jessa nick

May 27, 2026

5  out of  5
rating by jessa nick
"Allison Van Dyke is the absolute best! She is so kind, helpful, and took the time to answer all of my questions. I highly recommend working with Allison if you’re looking for someone knowledgeable, responsive, and genuinely great to work with!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Nickas’s Team. "
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Carol Crago

May 26, 2026

5  out of  5
rating by Carol Crago
"Jenna was great to work with! Really responsive!"
We responded:
"Thanks so much for the fantastic rating, Carol! We are so glad you had a positive experience with us here on State Farm Agent Michael Nickas’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Spencer Brown

May 26, 2026

5  out of  5
rating by Spencer Brown
"Great service and have been working with Michael and hie staff since 2006!"
We responded:
"Thank you so much for the 5-stars, Spencer! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Natalya Khasina

May 20, 2026

5  out of  5
rating by Natalya Khasina
"Jenna Orrell is absolutely the best agent I have ever worked with! She was able to offer a coverage for our new condo in Jacksonville, Florida. Great in listening, remembering, communicating with us every step of the process! I wish we had her in Illinois!!!"
We responded:
"Natalya, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Nickas’s Team here in our Jacksonville office. "