State Farm® Insurance Agent Michael Nickas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leslie Peer
October 4, 2026
"Very good service from this branch. I’m dealing with Jenna Orrell and she is so fast to respond and is super easy to deal with. Happy with my policy and the service"
"Leslie, thank you for the amazing review! Our Jacksonville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Michael Nickas, your State Farm Agent "
Austin David
September 24, 2026
"Thank you Dani! I needed homeowners insurance on a house at the beach, the process is often... frustrating. Dani helped me understand my options and get me all set up very quickly and conveniently."
Linda Thompson
September 24, 2026
"Erin Husa literally saved us from disaster. She was quick to respond and take care of our needs. Thanks Erin, Disaster Averted thanks to your caring and efficient service!"
"Linda, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Michael Nickas and Team "
Bruce Smith
September 21, 2026
"Brandi Boatright was excellent in helping me with my questions."
"Bruce, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
jorge martinez
September 20, 2026
"My wife and I have been a customer from state farm for about 17 years we got 9 vehicles insured with this particular agent recently we open a claim on 2 of our vehicles and it has been nothing but a nightmare. They have crew up our claim so horribly. And we're taking our business somewhere else . You may think that this doesn't involve you but you represent state farm and I'm pretty sure you benefit from the money we pay every month on our premium. So in my eyes you're part of the scam state farm is running.now you wanna act like this is someone else fault. You're all the same company. Tell me out of the 600 to 700 hundred dollars a month we pay for coverage on our vehicles how much is your take. And how time you people are low Bolling a customer i believe that happens a lot.let me know if you want to keep this up."
"Thank you for bringing this to my attention. After looking further into the situation, I found the claims issue you’re experiencing did not involve my agency or my team. However, I am happy to help! Please contact me directly and I will connect you with the supervisor that can assist. "
Susan Carey
September 17, 2026
"Erin Husa is amazing- she remembered from last year that I almost forgot to pay my premium on time. So this year she wrote me a reminder email. She is always available to help with various issues."
"Wow, thank you for the 5-star review, Susan! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
B K
September 16, 2026
"I called Jenna at Michael Nickas office after becoming frustrated with Security first. WOW dealing with Jenna was one of the best experiences I have had in my 74 years on planet Earth!! They answered my call quickly, she was very polite, efficient and the price quoted was less than half of what I have been paying with 30% more coverage. My Parents were with State Farm for over 60 Years. Now I know why. Michael you need to give her a raise!!!"
"Hi B, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Jacksonville. If you ever need help, we are just a phone call away! - Your State Farm Agent, Michael Nickas "
J H
September 10, 2026
"Michael was incredibly helpful and helped us tremendously in reducing both our auto and homeowners insurance premiums!
He was very easy to work with, professional, thorough, and took the time to make sure we understood our options. We truly appreciate all of his help and the effort he put into finding us the best rates."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Chris Stevens
September 9, 2026
"Michael Nickas should be one happy agent to have the help of Brandi Boatright. She is very responsive, helpful, courteous, professional and always gets me the best rates.
I have been with State Farm for about 4 years now and wish I had made the change before that.
UPDATE:
We now have a new Account manager...Dani Cusick. She is amazing. I emailed an issue with my vehicle insurance card and she called me, had it fixed in minutes and made sure I wa satisified with the results. Michael sure knows how to pick them. Thank you Dani Cusick. You are the best!
Keep up the great work!"
"Thank you so much for your kind review, Chris! If you need insurance assistance, we are just an email or call away! - Michael Nickas, your State Farm Agent "
Nancy Wojcik
September 4, 2026
"Mathew helped me regarding these emails Ive been getting saying I’m entitled to a refund of my auto policy. But discussing this w Mathew he made me comfortable in treating it as a bogus email regarding a refund. Also helped me understand my car insurance as to what my current coverage covers. And gave me some info regarding lowering my charges by taking an online course in safe driving. He was very patient with helping me go over details of said policy. Really appreciated the time he spent with me."
"Thank you, Nancy, for sharing your experience! I'm happy to know that Mathew was able to assist you with those emails and provide clarity on your policy. It's great to hear that he took the time to explain your coverage and offer tips on reducing your charges. We're always here to help with any questions or needs you might have in the future."
Bijou Ikli
September 3, 2026
"Excellent service! Fast, friendly, knowledgeable and the best quote for auto insurance I received! Highly recommend. Thank you, Justin!"
"Thanks so much for the amazing review, Bijou! We really appreciate your support here in Jacksonville. Just reach out anytime if you need us - we’re here for you. "
Kristen Marie
September 3, 2026
"10/10 recommend Brandi Boatright! ⭐️⭐️⭐️⭐️⭐️
Brandi has been my State Farm agent since she first started, and I will follow this woman wherever she goes 😂 She is literally pure joy wrapped up into one amazing human. She makes dealing with insurance—which is definitely not on my list of favorite things to do—somehow easy and painless.
She is always there when I need her, answers all of my ridiculous questions, and genuinely cares about her clients. You never feel like you’re just another policy or number with her.
If you need a State Farm agent, do yourself a favor and call Brandi. She’s the absolute best, and I cannot recommend her enough! ❤️ 10/10 all day long."
"Kristen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Jacksonville insurance team is always here and happy to help. "
kayla chrisman
September 2, 2026
"Brandi Boatright is amazing and so helpful! I can’t recommend Michael Nickas State Farm enough!"
"Thank you so much for your wonderful feedback of us here at Michael Nickas’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Michael Nickas’s Insurance Team "
Daniel Chris man
September 2, 2026
"Best insurance agency ever! Brandi is amazing and such a pleasure to do business with!"
"Thank you so much for the 5 stars, Daniel! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Wesley Calhoun
September 2, 2026
"Dominic was very helpful and professional! I recommend him for anyone who needs insurance!"
"Thank you for the 5-star review of Michael Nickas’s team - we really appreciate your kind words! "
jon shank
September 1, 2026
"I just purchased very affordable renters insurance from Dominic Masherelli @ State Farm . I did this while sitting in the carpool at school waiting to pick up my daughter. Dominic was professional and was an absolute pleasure to do business with. This was the most stress free and pleasant experience I’ve ever had getting a policy. If I could give Dominic 6 stars ⭐️ I absolutely would . Happy customers Jon & Suzan Shank"
"jon, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Jacksonville insurance team! - Your State Farm Agent, Michael Nickas "
Neville Gordon
September 1, 2026
"Great experience working with the agent"
"Thank you so much for your kind review, Neville! If you need insurance assistance, we are just an email or call away! - Michael Nickas, your State Farm Agent "
Harley Orrell
August 31, 2026
"Excellent customer service! Jenna went above and beyond by following up with additional information without me even having to ask. I really appreciate the proactive communication and extra effort to make sure I had everything I needed. Highly recommend!"
"Harley, thank you for your fantastic feedback! I'm happy to hear that Jenna consistently delivers excellent service and great deals. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
Gavin Manley
August 28, 2026
"I have nothing but great things to say about Dominic Masherelli. I was shopping around for quotes on renters insurance & he was able to get me a quote in minutes. He’s knowledgeable and able to take care of things in an incredibly efficient manner. He’s also very kind, he treated me as if we’ve already been friends for years."
"Gavin, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Jacksonville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Michael Nickas and Team "
Dottie Gandee
August 28, 2026
"A definite 5 star! The people in the Michael Nikas office are all very helpful, and knowledgeable. And their computer system has current reliable information. Brandi Boatright is often the first one to answer the phone and give accurate advice, or pass me to the next person who has answers. Thanks for above and beyond service!"
"Thanks so much for the fantastic rating, Dottie! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Anthony Ewest
August 28, 2026
"Dani, did a great job. Thanks"
"Anthony, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Michael Nickas and Team "
Vicki Connolly
August 27, 2026
"Justin Zemmerman was very nice and helpful and I'm glad he called. Thanks.they are 🙂"
"Vicki, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Jacksonville insurance team! - Your State Farm Agent, Michael Nickas "
Gary Hoover
August 24, 2026
"Erin Husa, Customer Care Manager for Michael Nickas Agency is by far one of the best and most courteous insurance agents I have had the pleasure of interacting with. Thank you for the great service, Erin!"
"Gary, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Jacksonville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Michael Nickas and Team "
Amanda Leigh
August 22, 2026
"I had to get renters insurance as my landlord required it. Dominic was very friendly, efficient and knowledgeable. I ended up adding vehicle insurance the next day, super easily through the app. I would highly recommend this office!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Jacksonville insurance team. "
jim blankenship
August 21, 2026
"I had to make some changes to insurance policy to the purchase of a new Toyota pick up truck I recently purchased and I contacted State Farm and Brandy did an outstanding job of helping me out. He was polite and professional, timely, and copied me on the changes and updates. Thank you so much."
"Jim - thank you and I hope all is going well- this is high praise coming from
you and we all appreciate it! Have a great weekend - Michael "