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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

April Thomas

September 14, 2023

5  out of  5 rating by April Thomas
"After speaking with Dani yesterday I changed my previous auto insurance from GEICO that I had for over 50 years to State Farm. She is an excellent agent and made everything easy for me. She was professional, friendly and helpful. I'm glad I switched to State Farm because of her."

Scott Godfrey

September 7, 2023

5  out of  5 rating by Scott Godfrey
"Dani Cusick, was outstanding totally knock it out of the park. Thanks, Scott Godfrey"

Andrea Stancliffe

August 23, 2023

5  out of  5 rating by Andrea Stancliffe
"Dani was excellent. She was very helpful and efficient. The staff is very professional and my experience with them for over 20 years has been wonderful."


August 16, 2023

5  out of  5 rating by T W
"Bryce gave me a quote for auto insurance that was cheaper than the rest. His outstanding service made it easy to switch agents! I highly recommend them!"

Nathan Brady

July 21, 2023

5  out of  5 rating by Nathan Brady
"I had the pleasure of speaking with Andrew about a renters policy and he was extremely knowledgeable and helpful. Couldn’t be happier with the customer-service I received. Thank you again Andrew!"

David Ritchey

July 21, 2023

5  out of  5 rating by David Ritchey
"Dani C. at State Farm is one of the best. Friendly, professional and knowledgeable. Thank you!"

Leon Jackson

July 20, 2023

5  out of  5 rating by Leon Jackson
"Great customer service,this team headed by Michael and Brandi is firing on all cylinders."


July 13, 2023

5  out of  5 rating by Daryl
"First, I am happy to be saving money. Second, Dani was informative and to the point. Less than ten minutes I was set up and done. My way of doing business."

Adrian dumitriu

July 3, 2023

5  out of  5 rating by Adrian dumitriu
"Car/house insurance- tricky business. If you you need someone you can trust, who will take the time to answer any questions and in the end - to help you , call this agency, and not less , ask for JENNA! She’s really kind, professional and she will take all the time in the world to explain and give you the best answers related to your policy. I never talked to her , and I’m happy I did today. Probably the best insurance agency in Jacksonville Fl. Thank you very much"


June 30, 2023

5  out of  5 rating by goawaytxny
"Bryce took amazing care of me! He made the quoting and pricing process an absolute breeze! It’s always nerve racking for myself to go about getting insurance and Bryce helped calm my nerves and made it 10x easier! Definitely my #1 recommendation from here on out! Also a big eagles fan myself so we had something to bond over!"

Messena Magdaleno

June 25, 2023

5  out of  5 rating by Messena Magdaleno
"Great location, gorgeous office and the entire team is always so helpful and knowledgeable. They really show they care."

Becca Gunder

June 24, 2023

5  out of  5 rating by Becca Gunder
"This agent/agency has gone above and beyond. I highly recommend working with them!"

Keri Rakoce

June 23, 2023

5  out of  5 rating by Keri Rakoce
"Enjoy working with Michael & team. Their communication is always on point!"

Wayne Watkins

June 15, 2023

5  out of  5 rating by Wayne Watkins
"Always great service and personal assistance."

Dave Jollow

May 6, 2023

5  out of  5 rating by Dave Jollow
"I recently switch to State Farm and saved a significant amount of money. Dani Cusick, my account manager, has been providing excellent service."


April 28, 2023

5  out of  5 rating by Prime79
"Michael Kerr is a exceptionally great agent, i would highly recommend people to use this agency, State Farm has been used by my family for years and because of their excellent agents, will be used continuously for as long as possible!"

Alexis G

April 26, 2023

5  out of  5 rating by Alexis G
"I had Bryce on the phone today who helped me with my request. I loved the high energy attitude and fast process!"

Ken Parker

April 13, 2023

5  out of  5 rating by Ken Parker
"I had a wonderful experience with Michael Kerr. He was very helpful, upfront and provided me with the information I needed. I signed up for auto insurance with him after our conversation."

John Hantzis

April 7, 2023

5  out of  5 rating by John Hantzis
"Brian Leonard was amazing at hooking up a ton of auto insurance savings for me and my family. I have USAA and I was wasting about $2k a year. I now have same apples to apples coverage and save $2k a year. If you have USAA consider looking elsewhere! Thank you Brian Leonard!!!!"


April 6, 2023

5  out of  5 rating by Mike
"These guys are awesome in this office. I’m glad to have them to help me with my insurance. They’ll work with you and are a lot more than just a business."

Mary Reed

March 29, 2023

5  out of  5 rating by Mary Reed
"Dani is very professional, knowledgable and great to work with! She really cared about getting us the best rate and coverage for our needs. She helped save money on our auto policy when our previous long term auto insurance agent failed to even respond to our requests for quotes. I highly recommend Dani Cusick!"

Webenex Services Pest Control

March 27, 2023

5  out of  5 rating by Webenex Services Pest Control
"Michael Kerr is a true professional and knows the life insurance industry like the back of his hand. I highly recommend using this team!"


March 24, 2023

5  out of  5 rating by jojodancer2525
"I only have great things to say about this State Farm office. They are always so friendly and helpful. Dani just went above and beyond to ensure my homeowner's policy issues were corrected & finalized while we were on the phone. It involved her speaking with a couple underwriters and taking a good chunk of her time. However, she followed through until I was satisfied. Excellent customer service. Earlier this year, Kayla helped me to switch my auto policy to over to State Farm. She made it super easy and everything was done electronically. the discount to my homeowners policy went into effect without me having to ask for it too. I really appreciated it!! That alone saved me $130 a year without my even asking. I highly recommend State Farm and this office!"

sarah harris

March 22, 2023

5  out of  5 rating by sarah harris
"I've been with Michael nickas since I moved to Jacksonville and have always had a good experience. Today was no exception. Dani answered the phone, and with a friendly attitude gave me all the information I needed and adjusted my account. She was quick too! Zero complaints about the agent or highly rated talent he brings into his office."

Todd Faller

March 22, 2023

5  out of  5 rating by Todd Faller
"Kayla was very helpful and guided me into the right direction. Thank goodness she was there to guide me."